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Case Studies

50% workload reduction with Vendict

Security and efficiency optimized with Vendict

Compliance processes standardized and streamlined

Redundancies eliminated by leveraging AI technology

Overview

Aidoc’s sales team spent months buckling under the weight of ever-growing compliance obligations. It was bringing their sales cycle to a halt and threatening potential deals. 

After four months of deploying Vendict, Aidoc’s sales cycle has accelerated by over 90 percent. 

What used to take weeks of menial repetitive work now takes minutes. 

The Problem

Aidoc is a leading firm in the medical imaging field. 

After only a few years of starting up, their AI-powered solutions were being sought after by hospitals all over the world. 

As Aidoc was taking off, however, data regulation and laws governing network security were increasing the compliance burden on vendors in the AI space. This brought new challenges to every aspect of Aidoc’s operations. But perhaps no department was more affected than sales. The entire sales team was being ground to a halt by the massive amounts of compliance documentation necessary to close a client.

“I came on board the Aidoc team to optimize their sales process. My team and I didn’t really know much about security questionnaires, only the bare-bones basics. But from day one, I was being slapped with these giant documents, three to four hundred questions long,” says Jason, Aidoc’s lead sales engineer. “I said to myself: ‘This is crazy. We need to find a way to automate this.’”

The sales team began testing out various solutions designed to automate compliance processes. But all the platforms they deployed were having little to no effect on improving their questionnaire completion time. “To be honest, none of Vendict’s competitors could cut it. Believe me, I tried them. The setup was time-consuming. Plus, they didn’t really add any efficiency, which at the end of the day, was what I cared about,” says Jason. 

I was being slapped with these giant documents, three to four hundred questions long,” says Jason, Aidoc’s lead sales engineer. “I said to myself: ‘This is crazy. We need to find a way to automate this.’”
- Jason, Aidoc’s lead sales engineer

Solution & Outcome

Finally, a fellow employee at Aidoc suggested looking into Vendict. “My colleague came to me and said: ‘Jason, there’s this new start-up that might be able to solve our problems.’ I looked up Vendict and they offered to let us try out the platform for free.” 

The first impression Jason and his team had of Vendict was its clear organization. The way the libraries were parsed out was very impressive. It made uploading and funneling the compliance data a piece of cake.”

In the first several weeks, Jason began seeing his sales cycle accelerate. Jason and his team began to meticulously track their progress in completing questionnaires. “Before using Vendict, we would be sitting on a questionnaire for close to 100 days. That’s over three months of waiting to close a customer. After the first couple of weeks of using Vendict, that number began to drop. Today, the average time between when I receive a questionnaire and when it’s fully completed is just six days.”

The Aidoc sales team is regularly approached by other automation vendors seeking their business. But after inquiring about the competitors’ platforms, the team sees that their capabilities do not come close to Vendict’s. “We’ve been contacted by a few of Vendict’s competitors,” says Jason. “They ask us what our turnaround time for questionnaires currently is. When I tell them I can knock out a questionnaire in a few minutes, they fall off their chairs. ‘I’m afraid we can’t compete with that.’ And that’s usually how the call ends.”  

“Before using Vendict, we would be sitting on a questionnaire for close to 100 days. Today, the average time between when I receive a questionnaire and when it’s fully completed is just six days.”

Overview

As a seasoned expert in IoT security, SecuriThings Director of Customer Solutions Ido Jaffe delved into the world and found himself challenged by the day-to-day requirements of completing security questionnaires. Knowing that potential clients had to meet and confirm strict compliance and regulatory requirements before adopting new software, the supporting role that Ido and his team played in the sales cycle was paramount—but inefficient, investment-heavy, and mundane.

When looking for a solution to the problem, Ido considered the security needs of his own company—and those of his clients. Trusting that Vendict’s AI would be able to meet their strict safety standards and help automate an entirely inefficient task, SecuriThings invested in the Vendict solution to help get the job done.

Now well versed in and using the software in their day-to-day activities, this is Ido’s recount of recognizing where the challenges lay within his own team and choosing a product that would help speed up their response.

The Problem

SecuriThings is no stranger to receiving and completing security questionnaires given their high-growth pace. On the contrary, it’s an expectation with the CISO and sales teams that most, if not all, end customers will require routine compliance questions to be answered before they can adopt a new product, service, or device.

Recognizing that his team was undertaking a lot of manual data entry and having to go back and forth within the company to get the simple questionnaire task done, Ido considered what products on the market could help automate and streamline this day-to-day routine.

Another expectation that needed to be met? In Ido’s words: “We’re currently investing a lot of resources in meeting several security standards, including SOC2. We needed the product to play a role in helping us meet compliance.

“We’re currently investing a lot of resources in meeting several security standards. We needed the product to play a role in helping us meet compliance.”
- Ido Jaff - Director of Customer Solutions

THE SOLUTION

After considering several vendors on the market, SecuriThings decided to go with Vendict. Why? After only a few months of implementation, Ido confirms that Vendict both saves his team a lot of time and—equally as important—the software is helping the company achieve its ISO and SOC2 processes.

Considering the unique needs of ICT and CISO teams in the industry, Ido reflects on Vendict’s highly useful solution for his colleagues in similar situations.

“Vendict is useful for CISOs, Sales Engineers, and Solution teams that are responsible for the onboarding of new clients.”

He confirms: “The onboarding process was very short and easy. We didn’t really need to do much. Vendict took care of everything.”

“For companies out there looking to maximize efficiency, and productivity, and free up time to get their teams’ focus back to other more important tasks, we recommend Vendict to get the job done.”

“For companies out there looking to maximize efficiency and productivity, we recommend Vendict to get the job done.”

OVERVIEW

After six months of using Vendict, Intzer’s Information Security Manager Aner Izraeli can see how much value the software has brought to his team.

With AI now proving that it’s well worth the investment in reducing inefficiencies, shortening sales cycles, and integrating responses into any form type, Aner recounts his journey from recognizing his own workplace challenges and how Vendict was just the solution he needed.

THE PROBLEM

When thinking about Intezer’s past way of doing things, Aner recalls just how much of a nightmare it was. Chaotic spreadsheets for knowledge bases, hours of manual work, and an endless variety of questionnaire formats made streamlining processes impossible.

As head of security management, Aner had all of these problems on his plate. “All questionnaires go to me,” he said. A similar story we’ve heard from clients before: most Security Management and ICT teams have limited personnel on hand to receive, scour, and manually enter routine questions and compliance standards for every potential sale. Thinking about this outdated methodology, Aner confirms that the old way of doing things used to take him hours to complete every client questionnaire.

“Before [Vendict], we had an Excel knowledge base and used it to track and store responses. The problem was that most of the [client] questionnaires were not in an Excel form.”

“For me, the worst part was the lack of standardization. Every client is asking us different questions, and there is often a high variance in what are essentially the same questions—this wastes a lot of time.”

Instead of trying to change an entire industry, Aner decided to change the way he would go about this everyday task. The solution? Vendict.

“For me, the worst part was the lack of standardization. Every client is asking us different questions, and there is often a high variance in what are essentially the same questions—this wastes a lot of time.”
- Aner Izrael, Intzer’s Information Security Manager

THE SOLUTION

Onboarding Vendict’s AI has definitely helped search for information, Aner confirms. When you know the answer to a complex question exists, Vendict saves you very meaningful time by searching our databases for the response. “Thanks to the search capabilities and the ability to contextualize questionnaires, they now take dramatically less time to complete.”

How quickly did Aner see the value in leveraging tech and automating his questionnaire responses?

“Within the first few questionnaires, we saw value. In one of our most recent questionnaires, we had 140 questions! The value of Vendict’s AI was definitely felt.”

When considering the need for more standardization within the industry and where existing inefficiencies can be solved with existing solutions, Aner agrees that there is already one ready at hand. 

“I think that everyone should try Vendict—anyone who deals with multiple questionnaires."

OVERVIEW

As one of the world’s largest providers of web analytics and data to support business growth, investment opportunities, and industry benchmarking, SimilarWeb’s sales and CISO teams see more end-client onboarding questionnaires than they can count.

Knowing that the response time needed to manually complete each questionnaire was a bottleneck in their company’s sales cycle, Director of Information Security Raz Karmi started looking for a solution that would help streamline the job.

The solution? 

Vendict. 

Using AI to scan, source, and auto-populate questionnaires, SimilarWeb has freed up its team members, enabling them to focus their attention on their primary work.

THE PROBLEM

SimilarWeb was caught between a rock and a hard place—the company’s infosec team was receiving multiple high-urgency compliance questionnaires from their sales team on a regular basis.

In order to handle the huge workload timely and accurately, the team’s director Raz Karmi and his department had to scour in-house data sources and required the input of multiple employees to get the job done.

Knowing that many hours were being spent reviewing questions that often needed repetitive but complex responses, Raz began searching for a platform that could simplify the questionnaire process. “The task was so time-consuming. I knew it could be done more efficiently. But I needed an innovative solution that could speed up my response time.” 

“The task was so time-consuming. I knew it could be done more efficiently. But I needed an innovative solution that could speed up my response time.”
- Raz Karmi, Infosec Team Director

THE SOLUTION

After considering several vendors on the market, SimilarWeb decided to go with Vendict. Why? In Raz’s words, competitive products require:

– Significant initial setup

– Additional manual entry to complete the same tasks

– Less end-to-end AI support 

 

With Vendict now a core part of SimilarWeb’s day-to-day sales cycle, the CISO team knows it helps source contextually accurate responses. Furthermore, the end-to-end AI capabilities mean that most routine and manual data entry work has been eliminated from this everyday task.

Now several months into using Vendict, Raz confirms

“The setup process was very quick. We only needed a couple of quick sessions, which were mostly dedicated to showing us how to use the system. We were able to implement the program into our response processes right away.”

My favorite part [has been] that the answers come through very quickly and easily—and it saves me about two-thirds of the time I was putting in before.”

"My favorite part is the answers come through very quickly and easily—it saves me about two-thirds of the time I was putting in before.”